Help
If you are looking for answers to your questions on how to make the most of Batchr, you will find the answers to frequently asked questions below !
I would like to get in touch with the team for various topics!
You can contact us via our email: love@batchr.fr, and we will respond as soon as possible 💜
I would like to share my batch, how can I do that?
Go to your batch, then click on the airplane-shaped logo at the top right. Then click on the "Share" button, and you can either share the link manually or use your address book to send it to your contacts! And there you go!
I would like to create a new channel, how do I do it?
You just need to go to your batch and click on the logo by sliding the basic channels to the left, and you will see the + shaped logo appear. When you click on it, you have several possible channels to create: Basic channels, community channels where anyone can exchange, announcement channels where only administrators can post, and private channels protected with passwords for those who know it.
I would like to manage my batch, how do I do that?
Go to your batch, then click on the dot-shaped logo at the top right. Then click on the "Manage the batch" button which will display the different tabs to manage your batch! (Edit or delete a channel, exclude or ban a member, or appoint other administrators) Be careful, appoint people you trust because, for now, there is only a simple administration, which means that anyone you appoint as an administrator can also revoke your rights if they act maliciously! So be cautious!
I would like my batch to be private and not public, how can I do that?
It is quite possible, you just need to select the nature of your batch when creating it (public or private). If you select public, your batch will be visible to all our users; if you select private, it will only be visible and accessible to those with whom you share it or who share your link!
I would like to reorganize my discussion channels, how can I do that?
Go to your batch, then click on the burger menu in the top left. Then click on the "Organize" button from there, you just need to long-press on the channel you want to move and drag it to where you want it! The channel at the very top will be the first channel, and the one below it will be the second, and so on... And there you go!
Is there a shortcut for administrator commands?
Of course, long-press on a message and it will bring up a tab to delete a message or ban a user from your batch in the blink of an eye!
I would like to report a malicious user, how can I do that?
First of all, thank you for helping us exclude unwanted individuals! Batchr aims to be an environment where freedom of expression is complete but strictly prohibits any inappropriate content (NSFW, Harassment, Bots, etc.). To report specific content, press and hold the unwanted content and then click on report. To report a user directly, go to their profile then in the top right select the icon in the shape of small dots and click: "Report". Our moderation teams will analyze the situation and take the necessary measures.
I would like to manage notifications without having to turn them off completely, how can I do that?
It is entirely possible, you can manage notifications for each batch differently depending on the channels that are most relevant to you. Go to the batch, then click on the bell icon in the top right corner. Then select the channels where you want to turn off notifications and those where you want to keep them! If you disable all channels, don't worry, you will still receive notifications for your private messages!